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Communication is the key to ensuring that organizations
are productive and effective in today's information driven
marketplace.
HI-TEK
Computer Service specializes in the successful integration of
networked systems and services needed to gain a competitive
advantage. Our expertise includes LAN/WAN design and implementation
along with integrated e-mail, shared contacts and scheduling
options. Using experienced, certified technicians, we
are able to provide your company with the following services and
solutions
Networking
Services:
HI-TEK Computer Service
is a full-service LAN integrator. We install cabling, computers,
network interface cards, network software, and applications. We are experienced with all versions of Windows,
Windows Server. Installing your network is only part of the
networking services we offer. Once your system is up and running,
our network specialists will train you and your staff to be
self-sufficient in managing it.
New
Installs or Office Relocations:
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Install
cabling in your new office or re-cable your existing office.
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Update your
office to accommodate today's fastest and most advanced systems.
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All cabling
installations are clearly labeled and connections are tested and
diagramed upon completion.
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Installations to include all hardware, and limited or no service
interruptions.
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Clean up
that cabling nightmare in your computer room or just improve
it's usability.
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Our cabling
services will promote successful system management, reduce
potential problems and ensure timely issue resolution.
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We always
provide proper equipment termination to allow for a smooth
transition.
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Proper
equipment installations to ensure reliability and quality system
performance.
Computer
& Network Equipment
Installs:
Installs...
Setup...
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Network
computers to allow the sharing of files, printers, and other
hardware devices.
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Improve
access time into your main system.
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Setup and
configure computers to be added to an existing network.
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Setup and
configure all types of computers, terminals, printers, scanners,
and other peripheral devices.
Specialized
Networking Services (Additional-Include):
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Backup
Solutions/Disaster Recovery
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Redundant
Storage Techniques
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Advanced
Network Diagnostics
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Network
Management
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Periodic
Maintenance and Cleaning
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Network
Printing
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Virus
Protection
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Faxing
Solutions
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Terminal
Services/Remote Access (VPN)
Virus Services:
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Virus
Removal & Protection
Today's networks aren't limited to just the office... With Internet
connectivity a necessity now there are many more considerations.
With new viruses and Trojan Horses being released almost on a daily
basis, a full featured security plan must be in place to protect
your business.
Data
Services:
Data Backups & Retrieval
To avoid costly downtime, let
HI-TEK Computer Service
provide regularly scheduled maintenance for your computer
systems to keep everything running at peak efficiency.
Remote and Offsite Backup
Services are also available!
Viruses are a concern for every business. Let HI-TEK
Computer Service enable a workstation solution or a network-wide
solution to protect your entire system. We are pleased to support
the leading anti-virus solution providers: Avast, AVG, Kaspersky, McAfee and
Symantec.
Evidence & Case Collection
We
provide data retrieval for case evidence for both criminal and civil
matters. Our standards follow that of the CCFE (Certified Computer
Forensics Engineer) data collection process and can be done either
through stealth technology for ongoing case data collecting or
onsite examinations.
 Evidence
and discovery plans are used in domestic disputes, divorce, work
related complaints, computer data theft cases, computer hacking,
computer data fraud, electronic data transfer and computer data
litigations cases.
Security Services:
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Firewall
Installation & Upgrades
Do you know the
vulnerabilities of your your network? Do users have access to
sensitive information? Have all the latest patches for your server's
Operating System been applied? We will perform a complete security
audit in your network. According to some estimates, 85% of security
breaches originated internally, another 10% percent came from
ex-employees and 5% from external hackers. You need to know your
weaknesses, and we can help.
Security is a concern for every business. A good firewall is the
basis of a sound IT security initiative for your company.
Specialized
Services:
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Choose a service
contract today!
HI-TEK Computer
Service
provides fast and reliable on-site support services for all your
computer and networking needs.
On-site
Service and Phone Support
On a per-call or
contract plan, we can provide expert on-site service and phone
support for any network related computer, printer or cabling
problem.
Does
Your Computer Or System Need A Check-Up?
To avoid costly
downtime, let
HI-TEK Computer Service
provide regularly scheduled maintenance for your computers and
system to keep everything running at peak efficiency. Whether you
purchased the equipment from us, or other sources, we can help your
system stay in top shape and working order.
Monthly
Service Plan
We have a terrific
service plan that provides pro-active, on-site maintenance. If your
firm agrees to commit to a few hours of consulting hours per month,
we will give you on-site support at a discounted rate. We will also
prepare a customized logbook with a Maintenance Log Schedule of
preventative maintenance services we will perform.
Tasks
Provided with Plan
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Verify Virus
Protection Software
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Setup/Verify
Scheduled Scandisk and Defrag
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Identify and
Install Hardware Driver Updates/Patches
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Catalog
software and hardware
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Optimize OS
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Verify
stability of workstations
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Clean Install
on PCs
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Identify and
Install application software upgrades
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Install
Windows update files/patches
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Suggest/implement system configuration improvements
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Verify
integrity of Server Backups. Review server logs
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Disaster
Recovery CDs for Server
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Clean Printers
and Computer
This
program is a proven, money-saver by reducing downtime and keeping
your network healthy and your staff happy. If something should go
wrong, call us. Your computer emergencies are given priority
attention.
Cabling Service: <Top Of Page>
LAN
Cabling and Design
HI-TEK
Computer Service
designs and installs LAN cable systems and support equipment for PC
networks, and mini computer systems. We insure that each
installation meets or exceeds all city and state codes, and the
manufacturer's specifications. We are committed to
100% customer satisfaction and warranty all work. If you are
planning to move your existing network cable system, or install a
new one,
HI-TEK Computer Service
would like to show you the most cost-effective way to successfully
bridge the information and communication gap.
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Certified
cable technicians
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Licensed low
voltage contractor
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New
installations, repairs, renovations, relocations
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Insured,
warranty, free estimates
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100% customer
satisfaction
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From single
drops of cable, to 100 drops or more
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From the small
business environment, to the large corporate campus
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Installation
per clients specifications or custom designed by HI-TEK Computer
Service
Service Contracts:
Larger companies that maintain
a full-time staff of at least one person in an Information
Technology (IT) department see a much larger return for their money
than companies that do not. This is due largely to the fact that
while the department is available for troubleshooting or repairs,
they spend the bulk of the time maintaining the network. This
includes monitoring servers to insure that they are operating within
acceptable limits, and that error logs are checked constantly for
early warnings. Updating servers and workstations with current virus
protection patterns is also a large part of the responsibility. They
also devote time to researching new technologies for management that
may further increase the company's efficiency. They are able to plan
network outages in advance, thus minimizing the impact on daily
company operations. In any company of any industry, much effort is
made to forecast all of the inherent systems within that company.
Unfortunately, while the smaller company cannot justify the expense
and overhead of hiring full-time IT support, their needs are just as
great if not more critical to the successful operation of the
company. It has been our experience that usually someone is elected
as the informal PC person and spends valuable time away from their
job duties tending other users.
In view of this, our solution is to move our
priorities to offering Maintenance Agreements. We feel they offer a
compromise between "break-fix" type of support and having a full
time staff. Our solution is to have someone on site for a set amount
of time on a regular basis. The amount of time spent weekly will
depend on each clients needs. Updates to virus protection programs
will be made to ensure the best possible protection against virus
attacks; this has become a critical step with the wide spread e-mail
virus attacks that are now prevalent. Microsoft releases security
patches on a monthly basis to cover security breaches that could
compromise the company's data simply by using a browser on the
Internet. The rest of the time spent will be at whatever task is
best suited for the client. This could include researching new types
of software or systems, training employees on software, creating and
maintaining company web pages, installing new applications, etc.
Clients that utilize the Maintenance Agreements will also have
higher priority on quick response to technical emergencies that
occur any time, 24 hours a day, 7 days a week. Call or
email us today to find out how your
company can profit with our Maintenance Agreement.
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Network administrators and
computer specialists on call.
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Great for company-wide
hardware or software upgrades or other large computer projects.
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Service contracts are based
on our lowest rates and start at 10 hours per contract.
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Service contracts are
focused primarily on customers that require periodic maintenance
and troubleshooting of hardware and software.
Call
for your FREE quote today!
803-233-3048
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